Frequently asked questions

How much will it cost?
Prices vary as all our furniture is individually designed to your specific requirements.

Where is the nearest 1st Choice showroom?
1st choice has one showroom attached to our factory in Darwen. For directions and our opening times please visit our contact page.

Is 1st Choice furniture made in standard-size modules?
No, everything is individually designed and manufactured for a perfect fit.

How do you deal with sloping ceilings?
Our design team calculate the angles accurately and we manufacture the furniture to fit precisely.

What materials do you use?
All our furniture is made from 18mm panels with a durable 2mm PVC edge.

Do you use hardboard for the wardrobe backs and the base of the drawers?
All our wardrobe backs are made from 8mm colour-coordinated panels. All our drawer boxes and bases are made from 18mm colour-coordinated PVC-edged panels.

Is the furniture ‘rigid’ or ‘flat pack’?
Wherever possible, 1st Choice furniture is pre-assembled at our factory and sent out rigid. For practical delivery reasons, our wardrobes are assembled on site.

Where is the furniture manufactured?
At our factory in Darwen.

What geographic areas do you service?
Lancashire and the surrounding areas.

Do I have to pay for the furniture before it is installed?
We ask for a deposit of approximately 50% of the total cost, and the balance is due on completion.

Do you make free-standing furniture?
Yes, we do make free-standing furniture.

What is your lead time?
Lead times vary but usually 2-4 weeks from placing your order.

Do you use high-pressure sales techniques?
No.

Do you make follow-up phone calls after the initial quotation?
No, we believe potential customers should contact us if they wish to continue with their purchase.

Is the furniture guaranteed?
Yes, all 1st Choice furniture is guaranteed for five years.

Can I design the furniture myself?
Yes, please discuss your designs with a 1st Choice designer who will be able to advise you.

How can I be sure that I will be satisfied with the furniture and service?
We pride ourselves on our service and the quality of the furniture we produce. 80% of our new business is from previous customers and their friends and family.

Do you have any sales or special offers?
No, our industry is plagued with dishonest claims and special offers. Many of our competitors have permanent ‘half-price’ sales and it is amazing how often these sales are about to ‘end today’ Please do not be fooled by these practices, our prices do not rise just to be lowered again to make a sale.

If you have any other questions please give us a call on 01254 873 173